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Knowledge base
General
FAQ General
19
Is it necessary to offer Identity IQ? or can other credit report companies work the same and cheaper. Or what ideas could you give me for my clients. And how should I present it to them?
I also have a concern about Merchant. I spoke to Capital and I felt their rate was extremely high. I was told to try out my bank Wells Fargo and I did and they are willing to process me with a much better rate. They work with Authorize.net.
If I wanted to visit your offices can I?
What Payment types do you take?
How can I get a merchant account?
View all 19
FAQ's ScoreCEO
54
Is the speed expected to improve once the platform passes the beta testing phase?
Can the color scheme of the software and affiliate portal be customized?
Does ScoreCEO support Electronic Documents
Can user calendar's be shared to see each other's schedule?
Do the user calendars sync with Google Calendar
View all 54
ScoreCEO
ScoreCEO Login Process
4
How do I login to ScoreCEO for the First time as Company owner.
How to Login to ScoreCEO
How to resend a activation email for a employee?
How does a user reset password?
CRO Portal Quick Wizard Tutorials
22
How to Setup Company Profile.
Where can I Upload my Company Logo and what are the Specs?
Set Up Company Time zone
Updating or Editing Terms of Service for Users
Guide on where to find your Payment Plan details
View all 22
Configuration Bubble
24
How to Update Your Profile in ScoreCEO.
How to change or update user password.
How to add Referral Office Types
How to add credit monitoring services to ScoreCEO
How to add a Qualifying Criteria to your List in ScoreCEO.
View all 24
Zapier Intergrations
3
How to integrate ScoreCEO with Convert Kit
How to Integrate ScoreCEO with Twillio.
How to integrate ScoreCEO with LeadPages.
Customer Portal
11
Does ScoreCEO have a customer portal?
How to add documents as a consumer?
How to Leave a Note as a Consumer in ScoreCEO
How can I refer a friend in customer portal?
How to View Your Dispute Plan as a Consumer in ScoreCEO
View all 11
Referral Section
7
Do you support Referral Offices
Is there a limit of how many referral agents I can enter in ScoreCEO.
How to create a form snippet in ScoreCEO?
How to Enable reCAPTCHA v3 to form snippets?
How to disable Form Snippets?
View all 7
Processor Portal
0
Campaigns
12
How to find my existing Campaigns?
How to create a System Event Campaign?
How to create a Time Event Campaign?
How to create a Web Form Campaign?
How to create a Day Event Campaign?
View all 12
ScoreCEO Workflow Settings
7
Mastering Workflow Automation: A Step-by-Step Guide to Adding and Editing Scripts in ScoreCEO"
A Step-by-Step Tutorial on Disabling Workflow Steps in ScoreCEO
A Step-by-Step Tutorial on Enabling Workflow Steps in ScoreCEO
Changing Workflow Steps Names in ScoreCEO
Understanding Workflow Settings in ScoreCEO
View all 7
Credit Monitoring
1
How to Import a Smart Credit Report and View In ScoreCEO
CRO Portal
5
How to send a one time email via ScoreCEO
How to Re-Send a Contract or agreement.
How to Create a User in scoreCEO: Step-by-Step Tutorial
How to Create a Credit Audit Report.
The Cases to be Processed Widget in ScoreCEO
Lead/Consumer
17
Step-by-Step Guide: Adding a Lead in ScoreCEO
Streamlining Your Consumer Management: A Guide to Adding Existing Clients to ScoreCEO"
Step-by-Step Guide: How to Resend Activation Emails to Engage Leads and Customers
ScoreCEO 101: How to Import Credit Reports in Just a Few Clicks
How to add lead with Special links in ScoreCEO!
View all 17
Dispute Process
Dispute
29
Is it mandatory to have credit monitoring for every customer in order to update, review, and re-dispute a consumer?
Can a consumer be processed by Score without SSN (Proof of Social Security, POS) evidence?
How long does it take a case to be processed?
Is it a good idea for the CRO to upload a new Proof of Residence every round?
Are dispute letters sent out priority mail?
View all 29
Credit Repair Business Website
Credit Repair Business Website FAQ
7
How long does it take to set up the pre-built website for a credit repair business?
Can the website integrate with popular credit repair CRMs like Credit Repair Cloud, Trackstar, and Dispute Suite?
Does the website come with a pre-built credit repair blog and content
Can the website include essential social media links and company information?
Does the website have an affiliate/referral recruitment landing page?
View all 7