Dispute

Is it mandatory to have credit monitoring for every customer in order to update, review, and re-dispute a consumer?
Yes is is mandatory for you to have your consumers on credit monitoring.
Wed, 22 Jun, 2016 at 4:39 PM
Can a consumer be processed by Score without SSN (Proof of Social Security, POS) evidence?
Yes it can be processed without SSN, but the consumer may receive a letter with a possible proof of social request response from the credit reporting agen...
Wed, 22 Jun, 2016 at 4:40 PM
How long does it take a case to be processed?
After you send a New file or an existing file to be processed it takes plus or minus 96 hours. If it is a New Customer, the file can take up to...
Thu, 23 Jun, 2016 at 9:18 AM
Is it a good idea for the CRO to upload a new Proof of Residence every round?
We recommend that after every 3 rounds you update the POR this way there is always recent document on file. Just be sure that when you upload a new one th...
Thu, 23 Jun, 2016 at 9:24 AM
Are dispute letters sent out priority mail?
No, all of our envelopes are handwritten, with a hand placed stamp. Priority mail is not an FCRA Dispute Process requirement, but if you wish to have any ...
Thu, 23 Jun, 2016 at 9:28 AM
What are the charges for every dispute letter sent to direct to the creditor?
Previously the charge for a Direct to Creditor letter was an additional $10.00 per creditor now it is only $6.00 per creditor. In other words we charge pe...
Thu, 23 Jun, 2016 at 9:31 AM
For CRA disputes are they charged as a whole or each agency?
The CRA Dispute is a whole charge for the process, not per credit bureau. For Ex: “If you dispute 10 trade lines to 3 different reporting agencies the C...
Thu, 23 Jun, 2016 at 9:33 AM
What is the CRA Analysis?
It is a service that is performed at the beginning before the consumer starts the dispute process. The CRO provides us with the initial credit report in o...
Thu, 23 Jun, 2016 at 9:35 AM
What happens if a customer submits his proof of residence but accepts his mails through a PO BOX, would that cause any problem? What do they need to do?
Your Customer would need to submit a proof of residence with their PO Box on it. If the Customer does not have a proof of residence (POR) for any reason. ...
Thu, 23 Jun, 2016 at 9:38 AM
Do you work with any credit monitoring program?
We can work with any credit monitoring service that updates the customers information, scores, at least once every 30 days. We prefer smartcredit.com  ...
Thu, 16 Mar, 2023 at 11:25 AM